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FAQ

What are dreadlock extensions made of?

We manufacture our dreadlock extensions from high-quality human hair, which we select with an eye on quality, origin and fair conditions during the whole production process.

How do you make dreadlock extensions?

We craft our dreadlock extensions only by using a comb, a crochet hook and our skillful hands.

How long is the delivery time?

The delivery time is between 3 and 50 days, depending on where your order will be shipped to and what kind of shipping you choose. You can find more information located at our website https://dreadradar.com/pages/payment-shipping-methods

How long is the delivery time for dreadlock extensions made especially for you or for dreadlocks not in stock?

It usually takes about 10 -14 days to craft sets, no matter whether they are made of human hair or synthetic hair.

How can I track my order?

When you have completed the order process, you will receive an order confirmation to your email. As soon as the goods are ready for shipment, we will send you the tracking number by email. This allows you to track the status of your order on the website of the shipping company you selected.

Can I exchange or return my order?

If you are not satisfied with your order, you can return or exchange it at your expense within 2 weeks of receipt. If the returned item is in its original condition you will of course get your money back. If the color, length or diameter is the problem, it is possible to exchange it for another set (you have to pay for the resulting additional costs). We are sorry, but unfortunately you can neither return nor exchange dreadlock extensions tailor made for you, unless defective or damaged.

You didn't find the answer to your question here?

No problem! Please do not hesitate to contact us at Info@dreadradar.com. We are sure we will be able to help you!!